Our service is performed one pet at a time. What this means is a t the time of cremation your pet, and only your pet will be in the cremation chamber. After cremation, the chamber is cleaned and vacuumed out before the next cremation can begin. This ensures that we can guarantee 100% that your pet, and only your pet ashes are returned to you.
Each private cremation is picked up separately from the place of passing, either the veterinarian office or your home. We do not pick up from multiple locations at the same time.
Each private pickup is returned to the crematory before we return to another location. Every private cremation is picked up within hours of being notified and returned to the veterinarian office or home within two or three business days. In some cases, same day service is possible.
Each private cremation is returned in either a wooden urn or a velvet bag. On the velvet bag is lettered in gold "Until we meet again under the Rainbow Bridge". A cremation certificate is issued and a poem of the Rainbow Bridge is personally addressed to the pet in Loving Memory with date of birth, if available, and the date of passing.
Volume based crematories do individual cremations, which means that there are numerous pets in the cremation chamber at the same time. Each one is in an individual pan with an identification tag. They also drive miles out of their local area to pick up pets that have passed at numerous locations and taken them back to their crematory in the same vehicle.
We leave no room for error. Our pets are our family members. They should be treated with dignity too.
Grief is the normal response to any important loss of life. We offer one-on-one grief counseling services to comfort you in your time of need. We strive to provide comfort in knowing that we understand exactly how you feel and how your pet will be cared for by us.
We offer burial services for those individuals with have physical limitations, based on individual needs. All details at this difficult time are handled with the greatest of care.